Need personal help?
Send us a message and include the email address used for your request or provider account. If your question is about a service request, include the request code shown on its tracking page.
Common questions
How does matching work?
Answer a few questions about the property, service, purpose, and timing. Pros to Close compares those details with verified professionals serving the area and explains why each top match fits.
Does submitting a request hire the professional?
No. A request introduces you to the selected professional. You can confirm the scope, fee, schedule, credentials, and engagement terms directly before moving forward.
Why don’t I see a match?
Pros to Close only shows approved professionals who serve the requested area. The Tampa Bay network is still growing, so some profession and location combinations may not have a verified match yet.
How do professionals join?
Choose List Your Business, complete the provider profile, and submit it for verification. Every professional starts with Free membership and can upgrade to Premium after setting up an account.
What does Premium include?
Premium is $99 per year and includes a Premium profile badge, a modest priority benefit among equally qualified matches, provider analytics, and early access to new tools. It does not guarantee leads or replace verification.
What is the Founding 500?
The first 500 professionals approved for the launch network may receive Founding 500 status. It includes Premium free for the first year, a permanent Founding 500 profile badge, and a locked-in discounted annual rate afterward. Approval and current credentials are required, and availability is limited.
What does verified mean?
Verification means Pros to Close reviewed selected provider information available at that time. Customers should still confirm current credentials, insurance, scope, fees, and engagement terms for their transaction.
How do I update or remove my information?
Providers can update profile details from their account. For account access, privacy, deletion, or request-status help, use the contact option below.
Privacy or legal question?
Review the Privacy Policy or Terms of Service. You can also email support with an access, correction, or deletion request.